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Distance Sales Contract

1. Parties
Sales person:

Buyer:

  • The information provided by the Buyer via the PathPlotter website or mobile application is taken as basis.

2. Topic
This agreement regulates the rights and obligations of the parties in the purchase of digital products/services by the Buyer via PathPlotter. The product is personalized travel guides and ready-made route plans.

3. Product/Service Information

  • Product/Service Type: Personalized route planning and ready-made guides.

  • Delivery Method: Digital delivery via e-mail.

  • Refund Policy: There is no refund for personalized services, cancellation requests are received after the payment is completed until the information form is sent. Cancellation and refund are not possible for ready guides.

4. Right of Withdrawal and Return

  • The buyer may request a cancellation for personalized guide services after the payment is completed until the information form is sent. After the information form is sent, the guide preparation process begins and the right to cancel ends.

  • Cancellation and refunds cannot be made after digital delivery of ready-made guides.

5. Delivery

  • Product delivery is done digitally via e-mail. Personalized guides are delivered within 3 business days after the buyer fills out the information form sent after the order.

  • PathPlotter should be contacted for any problems that may occur during the delivery process.

6. Dispute Resolution
In cases of dispute, Consumer Courts or Arbitration Boards have jurisdiction.

7. Entry into force
By confirming the order, the Buyer is deemed to have accepted all the terms of this contract.

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